I Alpha test a lot of products.

The one thing they almost all get wrong is crappy product support.

I'm trying out your product at my own expense, because I know it'll break and thus take up my time.

The least you can do is not eat up my time further with crappy support.

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#BlockRiot is the home of the blockchain in the fediverse. #cryptotwitter is exiting stage left. is great for the Maximalists. The rest of us can land here!